For questions, comments or more information, send email to: info@quiltingstencils.com

The Stencil Company is located at:
28 Castlewood Dr., Dept. WW
Cheektowaga, NY 14227

Phone: (716) 656-9430
Fax: (716) 668-2488

We are a small company with only three employees. While we make every attempt to answer e-mail and return phone calls in a timely fashion, we appreciate your patience if your question is not immediately answered. E-mails regarding order status, or questions about orders or products will be answered the evening they are received.

***If all of the items you have ordered are in stock the order will be shipped within 4 business days. If any items are out of stock your order will be held for completion. This may take up to 4-6 weeks- this is the time it takes for us to recieve stock from our manufacturer. If you have any special time constraints or a need to have us contact you regarding your split-shipping options please contact us prior to ordering or place a note on your online order (you will be prompted to enter any special notes at the Order Review section). While we make every attempt to process orders in a timely fashion, we are a small company with only three employees and often cannot contact each customer to let them know the status of their order. We thank you for your patience and understanding***